Privacy Policy

1. Information We Collect

Personal Information You Provide

When you fill out a contact form, request a quote, or otherwise interact with us, we may collect:

• Name, email address, phone number, and company name
• Project details and product requirements you share with us
• Billing and shipping addresses (for orders)
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referral URLs
• Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Process and fulfill orders
• Send relevant product information, updates, and marketing communications (with your consent)
• Improve our website, products, and services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Types of cookies we use include:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third parties that help us operate our website, process orders, or deliver services (e.g., email service providers, payment processors, analytics platforms)
• Business partners: Authorized dealers or installation partners who may assist with your project
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Lead and inquiry data is typically retained for up to 3 years after your last interaction. Order and transaction records may be retained longer for warranty and legal compliance purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a portable copy of your data
• Object to certain processing of your information

To exercise any of these rights, please contact us using the information below. We will respond to verified requests within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: